THE VIP LIMOUSINE CHAUFFEUR
A key position
Our guests’ expectations are very high and our job is to exceed them! To do so we must know exactly what our job entails. It is crucial for us to view our conduct in a self-critical light. Nice cars alone, do not ensure customer satisfaction for they will perform well, regardless of the person sitting behind the steering wheel. We must be fully aware of the fact that THE PASSENGERS WILL NOT TURN A BLIND EYE TO ANY MISTAKES!
Our guests must feel very safe and comfortable, in a word: they must feel at home. That sums up the expectations of our guests and the contracting parties to whom we render our services. These are the expectations that we must meet and strive to exceed, day in and day out.
The fascination by the ancient Egyptian civilization is a daily inspiration in my duties as consultant, trainer and coach. The exactness and dependability of the symbols, the enchantment, the magic and mysticism at the Pharaoh’s court, and, especially, the training of his chariot drivers, serve as a guiding vision in our own professional activities.
Building upon my professional background and life experience, as well as my respect for the ancient Egypt, I have conceived and elaborated the CHAUFFEUR-LIMOUSINE-ACADEMY (CLA) concept together with my business acquaintances and partners, all of whom are highly qualified specialists and speakers with a respectable track record and practical experience.
The CLA Team covers all aspects of the profession – from a practical point, to the sharing of knowledge of all contemporary customs and practices in dealing with the VIP guests.
Even intensive training courses should not be considered as final and complete. Our courses are not presented as “all there is to know”. Not every question can be answered, but these CLA courses will broaden your understanding and allow course participants to put past experience to a better use. In addition, new inputs and information have the aim to simplify to the participants the approach to their daily work and to deepen their understanding of the broader picture, so that their duties can be pursued with joy and pleasure!
Chauffeur-Limousine-Academy.com
Competence Team / PV