Hotel - QM
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Hotel
Education - Training & Coaching
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Customer:
Owners & Management
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- Fleet management
- Hotel chauffeurs*
- Third party limousine service
- Hotel shuttle bus
- Local taxis
- Arrivals
- Departures
- Transfers & travels
- Shopping tours
- Sightseeing tours & round trips
- Business road shows
- Events - Meetings - Conferences
- Valet parking
- Vehicle detailing and maintenance
- Concierge
- Reception / Front Office
- Bellboys / Doorman
- Vehicle detailing & maintenance
- Garage
* see CHAUFFEUR LICENCE
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- Mystery check (stocktaking)
- Analysis
- Create plan
- Plan and budget presentation
- Implementation phase
- Coaching
- Handover
- Annual quality checks
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