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SwissDeluxeHotel
"THE WAY TO EXCELLENCE"
EXECUTIVE VIP CHAUFFEUR - EDUCATION & QUALITY MANAGEMENT
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The Implementation

qm-workflow_en

Discussion of the way forward with company management, establishment of QM policy, presentation of QM policy to department heads.

The coach accompanies you throughout the entire project and provides inputs.

All of the relevant departments and employees will be involved; existing processes will be documented and sorted into process groups. Creation of quality circles for ongoing development.

Determination of processes to be revised in consultation with company management (prioritized by urgency).

Elaboration and improvement of individual process groups as determined by internal structures.

All processes will be systematically documented (handbook). Certification is possible after completing an internal audit.

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